General Questions
Q1: What services does Nexus Industrial Services provide?
A: We specialize in Procurement Services and Sales Agent Services. For procurement, we source equipment, spare parts, and raw materials, ensuring quality, compliance, and cost optimization. As a sales agent, we represent global suppliers, connecting them with local buyers, managing sales, and providing after-sales support.
Q2: Who can benefit from your services?
A:
- Suppliers seeking market entry, representation, and local support.
- Buyers looking for trusted suppliers, high-quality products, and reliable procurement solutions.
Procurement Services
Q3: What types of procurement do you handle?
A: We handle equipment, machinery spare parts, and raw materials for the food and beverage industry.
Q4: How do you ensure supplier quality?
A: We evaluate suppliers for reliability, certifications (HACCP, ISO, HALAL), perform factory acceptance tests (FAT), and verify raw materials before shipment.
Q5: Can you manage the entire procurement process?
A: Yes from sourcing and tendering to negotiation, order tracking, delivery coordination, and after-sales support.
Sales Agent Services
Q6: How do you help suppliers expand into new markets?
A: We act as a local partner to promote products, attend trade shows, identify potential buyers, conduct product demonstrations, and manage negotiations and contracts.
Q7: What support do you provide to buyers?
A: Buyers gain access to trusted international suppliers, with local assistance for order placement, technical support, and spare parts supply.
Q8: Do you handle after-sales service?
A: Yes we coordinate technical support, monitor supplier performance, and maintain long-term customer relationships.
Engagement & Process
Q9: How do I start working with Nexus Industrial Services?
A: Simply submit an enquiry form specifying whether you are a supplier or a buyer, your requirements, and any specific support you need. Our team will follow up to discuss next steps.
Q10: Are your services limited to a specific region?
A: No we provide local representation in various regions while connecting with international suppliers and buyers worldwide.
Q11: How do you ensure compliance and safety?
A: All suppliers are evaluated for regulatory compliance and food safety certifications. We also conduct inspections, quality tests, and ensure documentation meets industry standards.